We want you to join our team with confidence. We are not in the business of selling your information to others. The only party that have access to any of your personal information is PayPal who act as a gateway to secure the transaction to your credit card or bank. Our company does not have access to your credit card information. Your credit card information is encrypted with 256-bit encryption while being sent to your banking institute for the utmost protection.We will never sell or trade any customer e-mail address or personal information to a third party for any reason. We will not share this information with any third party. We may disclose personal information only in the event that we are required by law. Accordingly, you authorize us to disclose any and all information about you to law enforcement or other governmental officials as we deem necessary or appropriate with any investigation of fraud, intellectual property, piracy, or other unlawful activity that is illegal and that may expose us to a legal liability.


We understand and share your concern about security and privacy. It is reassuring to know that it is statistically safer to use your credit card on the internet than to use it in person! The information that you provide when placing an order with us (ie: your name, address, and credit card) is secure. It cannot be read or tampered with during transmission of your order through PayPal.

DoggyDoorFactory.com is hosted by GoDaddy.com on their secure servers and our orders are processed using Google and PayPal as stated above. Our checkout process uses industry standard SSL (Secure Socket Layer) technology to encrypt and scramble all personal information including your name, address, and credit card information so that it may not be read by others as it travels over the internet. Secure Socket Layer encryption is used during checkout when the URL in browsers, such as Microsoft Internet Explorer, Mozilla’s Firefox or Google’s Chrome changes from “http” to “https”. The “s” indicates that you are on a secured page.

Under the Fair Credit Billing Act of the USA the maximum amount that your bank can require you pay for any fraudulent charge on your credit card is up to $50.00. Notify your credit card company immediately if you ever suspect a fraudulent charge has been made on your credit card.

If you have other questions or concerns about personal data and how it is governed by our Privacy Policies please contact our customer service team by using the contact us form or calling directly.

Below is PayPal’s Security Information:

Whether you’re buying, selling, or transferring money, you get an extra layer of security when you use PayPal. That’s because all your financial information (like your credit card number) is securely stored and encrypted on our servers, so you don’t need to share your financial information with the person you’re buying from.In addition, your transactions are monitored 24 hours a day, seven days a week, by a dedicated team of security specialists. Their mission is to identify suspicious activity and help protect you from fraudulent transactions.

If you ever notice a charge on your account, for something you didn’t authorize, report it immediately. We’ll secure your account and launch an investigation to find out what’s going on. If we find that someone has used your PayPal account without your permission (for example, someone stole your account password), or there was an error (for example, money was incorrectly taken from your account), we’ll cover you for the full amount of every eligible unauthorized transaction.

Finally, if a transaction doesn’t go as planned, or you’re worried about anything at all, like fraud or phishing, we make it easy for you to report issues, and get help.