Shipping and Returns Policy
We are now able to custom make and ship your pet door within 14/21 business days!
Rush Processing (48 hours) is available for just $47.50
Shipping
We ship all pet doors via UPS Ground or Fedex, depending on it’s final destination.
Prices now include delivery. The price you see is the total cost for it to be sent to your front door.
The largest doors can limit vehicles and automated sorting processes for shippers, so can be delayed at times.
Returns
We do not maintain a stock any pet doors, each is made to order.
Due to the nature of custom-made items, we cannot accept any returns.
If your door arrives damaged from shipping, we will manufacture another door and help speed along the process.
Most orders will go FedEX and or UPS Ground. Hawaii and Alaska shipments can cost more and will be billed to the customer.
Limited One Year Warranty
This product has a limited one year warranty from the date of purchase of the product to be free of manufacturer’s defects in workmanship and materials.
This limited one year warranty is limited only to the original purchaser of the product and is non-transferrable.
Spanish: Garantia Limitada De Un Ano
Este producto tiene una garantia limitada de un ano a partir de la fecha de compra del producto para estar libre de defectos de manufactura en mana de obra y materiales. Esta garantia limitada de un ano esta limitado unicamente al comprador original del producto y no es trasferible.